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Through this Privacy Policy, Item Instock informs users about the collection, use, and processing of personal information in connection with the Item Instock platform, including its mobile application and website. This policy does not apply to third-party sites or services linked from Item Instock. It is not a contract and does not create legal rights beyond those established by law.
We may provide additional disclosures required by law for residents of certain jurisdictions. Users are encouraged to review the current Privacy Policy regularly, as updates are effective as of the posted “last updated” date.
Children
Individuals under 18 are not permitted to use Item Instock. If a parent or guardian discovers their child has submitted personal information, please contact us via our Help Center so we can take reasonable steps to remove such information.
Account Data
When registering an Item Instock account, users provide information that can be updated at any time, including:
- Contact info (name, address, phone, email)
- Financial info (bank account, credit/debit card)
- Additional personal info (date of birth, tax ID)
We use this information to provide, improve, and market our services. Payment and shipping info is collected for transactions. Social network data may be collected for authentication.
Usage Data
We collect data on user activity, including items listed, messages exchanged, device information, IP, location, and browser activity. Cookies, session data, and web beacons are used to optimize the user experience, prevent fraud, and deliver targeted advertising.
Third-Party Sources
Information may be obtained from third-party services such as identity verification tools or analytics providers (e.g., Google Analytics). Users can link third-party accounts, allowing Item Instock to access data according to this Privacy Policy.
Cookie Statement
Cookies and similar technologies are used for site functionality and targeted advertising. Users may adjust browser or device settings to opt-out, though some features may be limited.
Data Access and Retention
Users can review, edit, or close their accounts at any time. Data is retained as long as required by law or for operational purposes, including dispute resolution, fraud prevention, and legal compliance.
Disclosures and Sharing
Item Instock may share personal data:
- With user consent
- To process payments and fulfill services
- With contracted service providers (shipping, fraud prevention, marketing, tech)
- For legal compliance or to protect rights and safety
- During corporate transactions, sales, or reorganizations
International Data Transfer
Data may be processed or stored outside your jurisdiction. Laws in other countries may differ from local privacy laws.
User Rights and Choices
Users may:
- Opt-out of marketing communications
- Request access, correction, deletion, or portability of personal data
- Appeal decisions regarding privacy requests
Requests may be submitted via the Help Center or email at contact-us@iteminstock.com.
Supplemental Notices
Item Instock follows GLBA requirements for non-public financial information. Additional state-specific privacy disclosures apply, including for California and Oregon residents, detailing personal information categories, third-party sharing, and user rights.
Deidentified information may be created for analysis and service improvement. Only the account holder or authorized agent may submit privacy requests, with identity verification required.
Contact
For questions or requests, contact Item Instock via:
- Help Center within the app or website
- Email: contact-us@iteminstock.com
- Mail: Item Instock, Attention: Privacy, PO Box 60178, Palo Alto, CA 94306
For unresolved privacy concerns, a third-party dispute resolution provider can be contacted at https://feedback-form.truste.com/watchdog/request.
Last Updated: 12/05/2025
